1. After installing the ‘Process Miner’ application, the following access control levels (ACL’s) need to be enabled for the x_metl3_pme.process mining extractor role;

    Table

    Permissions

    change_request

    read

    cmdb_ci_service

    read

    incident

    read

    problem

    read

    sc_request

    read

    sc_req_item

    read

    sys_auto_script

    read,create

    sys_attachment

    read,create,delete

    sysapproval_approver

    read

    sys_audit

    read

    sys_choice

    read

    sys_db_object

    read

    sys_dictionary

    read

    sys_journal_field

    read

    sys_user

    read

    sys_user_group

    read

    task

    read

    task_sla

    read



  2. Users who require access to the ‘Process Miner’ application will require the x_metl3_pme.process mining extractor role

  3. If an event log is required for a task table other than those listed in the table above, a read ACL must be in place for the table

  4. The glide.db.max_view_records property needs to be increased to 1,000,000.  To do this, enter sys_properties.list in the Navigation filter, search for the property, then edit