Workflow Analytics is a Jira application featuring advanced analytics for the comprehensive analysis of workflow performance, compliance, cost and automation opportunities.
The data to be analyzed is defined as a Data Model. Data Models represent events related to one of more activities during a workflow, for example status or assignment group changes.
Once a Data Model is defined, the Workflow Analytics visualization application can be launched. This is done by clicking the Action menu of a given Data Model, and selecting 'Workflow Analytics'
Controls allow for selection of variants, steps and activities involved in the workflow lifecycle, as well as filtering of events, general information on the data model, and control and saving of model settings.
Analytics features a set of advanced visualizations to obtain different views of workflow lifecycle, metrics related to performance, cost, compliance and automation, and automated detection of workflow problems
The Home Page of the Workflow Analytics application provides details and navigation to each of the different analytics:
Selecting the 'Process Ming' Analytic opens an enterprise Process Mining application. Highlighted below are the different components of each Analytic
The Action Bar provide buttons for navigation between different analytics.
The Visualization is the graphical and/or tabular components of the selected Analytic.
The Control is the functionality related to the selected Control Option.
Quick Links provide fast access to Slicing options, Filtering options and Settings
Selecting the 'Sankey' option from the Home Page or Action Bar opens a Sankey workflow diagram:
Selecting the 'Time in Activity' option from the Home Page or Action Bar opens a Time In Status/Assignment Group, etc analysis:
Selecting the 'Decomposition Tree' option from the Home Page or Action Bar opens a Decomposition tree that allows navigation of metrics base on selected issue attributes or steps:
Selecting the 'Root Cause Analysis' option from the Home Page or Action Bar opens an analytic that automatically categorises issues based on the relationship between the selected attributes and workflow metrics
Selecting the 'Influence Analysis' option from the Home Page or Action Bar opens an analytic that shows what issues most impact the performance of a selected workflow metric
Selecting the 'Metrics' option from the Home Page or Action Bar provides various charts allowing the analysis of workflow metrics by issue attributes
